Robesmith offers flat rate standard shipping for $9.99 on all orders within the United States. Please refer to our shipping rates table below for details.
Ordering from Robesmith is now easier, and most importantly, faster than ever before. If you submit your order before 2 pm PST, Monday through Friday, most orders will ship within 24 hours! Remember, if there are any problems/concerns regarding your order, it might be delayed, but rest assured that our staff will contact you ASAP to expedite your shipment in a timely fashion. We reserve up to two business days for order processing to ensure that your order ships correctly (and completely).
**What is the two-day "order processing" time?
Robesmith is dedicated to sending your order in the fastest and most efficient way possible. When an order is placed it must first be processed. That processing time is different than the shipping time. Processing time will typically take about 1 business day. Business days are considered Monday through Friday (excluding holidays). Shipping, including any Expedited method, is in addition to the processing time.
All shipping times are calculated in business days. Please note that Saturday and Sunday are not considered business days. Transit time with standard shipping is five to seven business days, and the transit time with expedited shipping is three to five business days, depending on the method of expedited shipping that is selected
For example, if you submit an order after 2 pm PST on Friday or over the weekend, it will ship the following business day (typically on the following Monday, except in the case of national holidays). Any orders with expedited shipping placed on a Friday will be shipped out within 1-2 business days.
**Please be aware that if you are using a freight forwarding company, any postage and/or additional fees accrued is the responsibility of the customer.
|Minimum purchase total||Shipping rate|
5-7 business days
3-5 business days
2-3 business days
|Orders placed after 2pm PST may take one additional day for processing|
|Delivery time||5-7 business days||3-5 business days||2-3 business day|
|Available where?||All U.S. states||Continental United States only||Continental United States only|
|P.O. box delivery?||Yes||N/A||N/A|
America Samoa, Guam, Northern Mariana Islands, Puerto Rico and the US Virgin Islands
|Yes, allow 14 business days||N/A||N/A|
|APO and FPO delivery?||N/A||N/A||N/A|
|Order placed before 2pm PST Mon-Fri||N/A||Arrives in 3-5 business days||Arrives in 2-3 business day|
|Order placed after
2pm PST Mon-Fri or on weekends or holidays
|N/A||Arrives in 4-6 business days||Arrives in 3-4 business days|
What sort of "problems/concerns" might delay my order?
If we are unable to verify your shipping address or if the item you selected sold out before we could fulfill your order, we might not be able to ship your item(s) on the same day. In those cases, a member of our staff will contact you immediately to work with you on resolving the issue and expediting your order in a timely fashion.
You may include a P.O. box as your shipping address but be aware that some large items and any order totaling 50 lbs or more requires a residential address (not a P.O. Box)
Do you ship to APO/FPO addresses?
Unfortunately, we do not ship to APO/FPO addresses. If you’re located on a military base, within or outside the U.S., please provide a residential address in the United States for your order and have the shipment forwarded to you upon receipt.
Will you require a signature for delivery?
Orders for items with a total value greater than $500 USD will be sent with "signature required" service.
While we do offer expedited shipping methods, if you opt to take advantage of our free shipping offer, your item(s) will be shipped via the most cost-effective method available to us. If the item you selected is lightweight, like a pack of socks or tights, it might ship via USPS, but any item weighing more than a pound will typically ship via UPS. Most items ship from our Preston, Washington, facility and will arrive in 3-7 business days. In any case, you will receive a tracking number via email as soon as one is assigned. If you have special requirements or need to know more in advance of your order’s departure, don’t hesitate to call or send an email.Do you ship to locations outside the U.S.?
Robesmith currently does not ship outside of the United States.
For any further inquiries please contact us at email@example.com